Veterans United truly did everything within their power to get me in our new home. Throughout the process my questions were answered promptly, the staff and work atmosphere was excellent and documentation/notifications were updated and sent promptly notifying me every step of the way.
Ms. Tonya went above and beyond to ensure my family and me were in the know at all times and well taken care of.
Jeanette is AMAZING!
Tonya Dawson was amazing. She lead us through the process, even suggested ways that we could get our credit up and our payments down. Wonderful person to work with!
The process was very easy.
The process was pretty much painless. Whenever life events get mixed into the process, that is when start to get ridiculous and delays in the process occurs.
I have an MBA, and a clear understanding of math and the time value of money. At the start of this process, i was never given a post credit check evaluation of possible loan products. I feel like my expectations would have been more accurately met if I'd known the different options i had, after taking into account my cash and credit situation. Also, i had to pay to extend my rate lock when it was delays on the sellers end that caused me to need an extension. They should have had to pay that.
It took a little longer than anticipated to close due to our non-traditional lines of credit but, it was still a smooth and pleasant process.
I was thoroughly pleased with Veterans United Home Loans. They are professional, courteous, knowledgeable and efficient!
Feedback was excllent