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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
2,874 reviews
849 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 2,874 Air Force service member reviews from Ohio

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5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer: Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

This is an EXCEPTIONAL team which is why we’ve used them multiple times now! They know how to navigate the VA loan process seamlessly and make the entire process a breeze. Our loan officer Madison Yant and her team truly care and were dedicated to getting us the best possible terms on our purchase. Even when Madison was under the weather and lost her voice, she was still making and taking phone calls to ensure every step of the process was communicated clearly and in a timely fashion. Shout out to Tim OBryant for being an amazing Veteran’s United realtor as well. We had worked with Tim on our last couple moves and when we started this process we found out that VU had adopted Tim as part of the team to become the lead realtor for our area. I honestly couldn’t recommend a better combined team if you value responsiveness, transparency, and SPEED. Their quick execution saved our deal and placed us ahead of other buyers. We wouldn’t be where we are OR where we’re going without them—thank you so very much!!!

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

They did the heavy lifting. I had a realtor that wasn't giving me a lot of see time with houses; they got me another one. I work off shift and needed a team to work around that; they showed up. I needed updates, phone call questions and options; they provided.

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

Wesley and Tyler were amazing, they answered all of my questions , which I had quite a bit of, and guided me in the right direction to make this entire experience as seamless as possible. We’ll be forever grateful to this team of hardworking individuals for the effort they put into get my family and I into our first home!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

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Check My Eligibility
5 out of 5 Stars

I started seriously looking for a new home on a Thursday in late January 2026. It dawned on me that to help determine my affordability, I should get "pre-qualified". During a session of looking at what houses were available in my area I found a house that looked like a good fit for me. At the bottom of the listing was a link to get pre-qualified. The link had a Veterans connection so I pursued this offer by clicking the link. I was "immediately" called by Veterans United Home Realty's Christian Baker. Wow...things started moving with pre-qualifying that determined my affordability that narrowed down my home choices. Right away I had a pre-qualified dollar amount and a source for a professionally formated "offer" letter to provide to sellers. Everything about the service Veterans United provided me was thorough, and easily completed in a todo style communication between me and underwriter for my home loan. I set up my account with Veterans United where we collected all of the documents needed for the underwriting process. When an uploaded document in my to-do list was reviewed, it shows that task completed. The clarity kept things rolling along and 29 days later I closed on my new home.

headshot image of Christian Baker

Loan Officer: Christian Baker

NMLS# 2736683

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

I enjoyed the fact that everyone communicated effectively and in a timely manner and were very patient with me and my situation.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

4.5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Veterans United is great. They care will go out of their way to help you.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

Ready to see for yourself?

Experience first-hand why 361,360 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Veterans United was absolutely the best to work with . Their communication was exceptional. I would highly recommend them.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars

Super friendly and very on top of everything you need to do/provide them. Communication was great. Never an issue to pick up the phone and actually talk to you. Loved the communication from them all!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

4.5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Photo submission from Danielle C.

Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars

Our experience was great. The quick response and turn around time was impressive and questions were answered quickly. With the supportive process we were able to close 2 weeks quicker than estimated!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Working with Jake and Rachael was an absolute pleasure during our home buying process. Both were punctual with communication and kept us informed through the entire process. 10/10 recommend.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

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