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Fort Sill, Oklahoma Reviews

Unedited and unfiltered reviews from Veterans and military families

1,150

Total Customer Reviews

98.3%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 1,150 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Overall Beth Fletcher and her team and jimmi is is an asset for the company!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Beth Fletcher and her team were amazing to work with. They made home buying simple and always kept us well informed throughout the process. Would highly recommend!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone worked hard on our deal. Even when Tonya was out for a couple days the others stepped in and made sure everything was handled!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My whole team was amazing including Ms Murphy the realtor that Beth recommended. The whole pro essay was smooth and very easy. Would recommend everyone on this team!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans united team not only supported, but guided me step by step during the process of getting me into my new home. It was a wonderful experience to have a highly motivated team standing by me during the whole process!!

5 out of 5 Stars
Would Recommend
2 out of 5 Stars

Paperwork from lender was very deceitful once it was explained. Instead of having all the pluses and subtractions on one page they were scattered on different pages so it was very hard to keep track of them. The office was very hard to get ahold of unless I needed to review or sign something. And like I said earlier it was brought up to me the day before closing that I needed to bring over $4000 with me to close. None of this was explained except I was told my realtor should have done this.

Response from Veterans United

We appreciate you letting us know how you felt about the experience, Travis. It is our goal to provide consistent and personable communication to everyone we serve. We understand that there can come a time when your main point of contact may be assisting another client or away from the office. Whenever that occurs it is the perfect time for us to pull together as a team to maintain excellent service. Also, discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The whole team was more than willing and able
To help their clients.i would like to commend this
Whole team. They were wholey committed to helping their clients.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Never thought I would own a home but thanks to veterans united we do. Process was easy and helped buy a home with little to no issues. Thank you to everyone at veterans united for the opportunity to buy a home for me and my family.

5 out of 5 Stars
Would Recommend

Tonya is honest, efficient, and excellent at what she does! My process went smooth and quickly. She made the stress of home buying minimal.

5 out of 5 Stars
Would Recommend

Overall great experience! The team really made me feel and therefore know that I was being taken care of and very well informed throughout the process. Prompt responses to email or phone call questions with relevant information. I couldn't be happier and am beyond grateful to all the assistance provided!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Made buying a home for the first time simple and easy

4.5 out of 5 Stars
Would Recommend

Everything went very smoothly, especially with purchasing around the holidays! We purchased faster than planned and any and all questions were answered throughout this process!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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See all 1,150 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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