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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
6,633 reviews
847 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 6,633 Army service member reviews from Alabama

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5 out of 5 Stars

Jackson and his team were great! Anytime, I would text Jackson a message, it would be late at night or the weekend he would respond in a timely manner. The fact he would respond so quickly was great because it was fresh on my mind and we could discuss my concern and he would immediately resolve my concern. A consummate professional!

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

4.5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

4.5 out of 5 Stars
headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

Everyone was super helpful and answered all my questions and concerns

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4.5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars

I was a first time home buyer but the team I got assigned did a great job at guiding me through the home buying process and answering all my questions. Especially Aaron and Charmia!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

excellent customer service!!

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

From start to finish the experience was amazing. The entire team maintained a level of unmatched professionalism and consistency. Anytime I had a question or a sense of worry about the seekers timeline, they were there to answer and comfort us on our journey ensuring they could make it happen. And they did! I prefer doing business local, but with this team I always felt as if I were talking to the lender down the road. A+++!

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

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5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Very easy to work with. They kept the process streamlined and easy to follow to a quick easy close for our new home. I highly recommend them.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

I have never been let down by Katie and her team with all my home purchases and refinances. I will stick with the team that treats me right! Thank you!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Photo submission from Kelly G.

Thank you so much for your determination to make my dream come true !

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

I really am proud to have worked with such a great team who was behind me all the way through the home buying process from start to finish thanks to each and every one of you you guys are the best I thought getting a home was impossible but with you guys its simple all I had to do was listen to my team and you'll got me there again thanks.

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

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Experience first-hand why 361,360 homeowners give us a perfect score!

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5 out of 5 Stars

Working with Chase and his entire team at Veterans United has been nothing short of outstanding. If I could give them 100 out of 10, I absolutely would.From day one, Chase treated us with professionalism, patience, and genuine care. Buying a home can be stressful—especially using a VA loan—but his team made the entire process feel smooth, organized, and fully supported every step of the way. Communication was exceptional. Every question we had was answered quickly and clearly, and we always felt informed and confident about what came next.What truly sets Chase and his team apart is how much they advocate for veterans and their families. They didn’t just process a loan—they guided us, educated us, and made sure we were in the best possible position throughout the entire journey. Their attention to detail, responsiveness, and dedication made what could have been overwhelming feel exciting instead.We are incredibly grateful for the experience and would recommend Chase and Veterans United to any veteran or family looking to purchase a home. Simply put: this is how homebuying should be done.Thank you again for going above and beyond for our family.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Photo submission from Bradley C.

Great team. Got to closing in record time. Their interactive emails let me know in real time the documents I needed for fast application approval and pre-closure. Brandon has a top-notch team!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Greg and Brittney are always great to work with and always help me understand the process and get to the closing table with zero hiccups every time.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars

I appreciate Ms. Debbie and her team for their quick responses and for answering my questions. The home buying process was smooth with minimal issues. They were very informative and kind, would highly recommend to future homebuyers and veterans.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

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