Torri Thomas, who was our loan officer was superb in all aspects of the loan process. She was there 24/7 to answer all of our questions and explain complex language that are typical on these types of documents to layman's terms that can be easily understood even to us common folks. She was very patient and always gave us the heads-up on what to expect next, so there were never any surprises that we did not know about, so we never felt over or heads with all the paperwork that comes with buying a new home. Torri always makes you feel like she has your back and for that we felt very comfortable though the whole process.Kristine Wilder was part of our loan team, and she kept the process moving along by sending reminders of items that needed our attention or by working with the underwriters to make sure our application moved forward without any problems.Veterans United are very lucky and should be proud to have Torri and Kristine on their staff representing them and working with veterans like us to assist us in bettering our lives and our families' lives....Thank you once again Ms. Thomas and Ms. Wilder for all that you do!
Bill Taylor and Melody were incredibly helpful the entire way through. I was confident, knowing I had the best team behind my home buying process.
The best home buying experience ever! Very professional, very expert, very knowledgeable, very very helpful. No pressure ever, just exceptional customer support. Always available, very responsive. Genuine! We were embarrassed because of a low credit score and we were never made to feel bad: they were all just solution oriented and helpful with insights and guidance. They were all truly happy for us when our home closed successfully.
Had excellent recommendations.
You cannot go wrong selecting this amazing team!! Top top choice!
Thank you everyone for making my first time home buying experience fast and smooth. I appreciate everyone's prompt communication and knowledge throughout the whole process. I felt like I had the best team to work worth in helping me purchase my home.
We are truly blessed to have been able to work with Josh and United Veterans. We feel they genuinely had our best interest and totally supported us from day one.
Overall the help that the Veterans United team provided was way more than I asked. Every time I asked for something, I got the answers that helped me understand my loan and they would reply back to my texts and email in short time.
We are very happy with Veterans United. They helped us from start to finish with the full process, walked us along step-by-step and provided us reassurance throughout the full process.
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The overall experience with Veterans United was very smooth. Communication was clear and timely, and the process stayed on track even with a tight timeline and multiple moving parts. We felt supported throughout and would definitely recommend them.
Veterans United made the home buying process easy to understand. Everyone was very helpful and showed their willingness to help my family search and buy a home. Thank you for helping Veterans get their dream home.
Thanks to Josh and his team, it was a quick and easy process, it was a great experience working with them.
The whole process of our loan through Veterans United was well communicated and organized. We were connected from day 1 to a team of experienced coordinators to get our loan funded and completed in time for our close of escrow. We are very satisfied with the VU team and would recommend them to all of our veteran friends.
Always a great experience working with Schandler, and when we decide to move or purchase another property in the very near future we'll want to work with him and the team as the last two experiences have been amazing. Can't recommend the service enough.
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Very good work
Daren was so helpful to us. He explained everything so we could understand the process. He had the patience to walk us through several things, even though it took quite a bit of time, especially helping us with the technical side of the loan. He and his staff got back to us right away when we had questions. We appreciated that so much. He put us at ease and made the process go smoothly for us. We would highly recommend Daren to friends,family and anyone looking to buy a home. You will be happy with him and his team.
Was a great experience. Cory was a huge help to me and answered any of my questions I had about being a new home owner. Even things not relevant to the loan, he was happy to answer to provide me with information. He was very quick with any paperwork I submitted and was very efficient in what he does. 10/10 experience
We did it Veterans United made it happen along with Jill our realtor first home we so Happy. Thank you all.
Sam Brown and the team at Veterans United were outstanding. They made the whole process look easy. They are very knowledgeable and professional at what they do.
Very responsive, and definitely assisted with all the questions I had. As a first time home-buyer they made the process from first contact to closing easy and stress free!
