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Fort Sill, Oklahoma Reviews

Unedited and unfiltered reviews from Veterans and military families

1,165

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I started off skeptical and almost hesitated. Holly reached out to me quickly after my inquiry and explained the home buying process. She answered questions that I had and I told her I was thinking about waiting for a couple of reasons, but would just wait for her return call and see if I'd decided. Without any pressure, I reached out again a few days before Holly informed me she'd follow up. Still on the fence, I chose to go forward and proceed based on my preapproval results. I am so glad I did. I am so glad that Veterans United was here to help with my first home buying experience. Thank you.

5 out of 5 Stars
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Exceptional Service.
Always available.
Quick response time.

5 out of 5 Stars
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4.5 out of 5 Stars
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Thank you Veterans United for making my first home buying experience a smooth and seamless process!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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This was my wife and I first time purchasing a house. Everything was made extremely easily and not stressful at all. I would highly recommend these ladies to my family and friends knowing they’d be taken care of.

5 out of 5 Stars
Would Recommend

Overall Beth Fletcher and her team and jimmi is is an asset for the company!

5 out of 5 Stars
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Beth Fletcher and her team were amazing to work with. They made home buying simple and always kept us well informed throughout the process. Would highly recommend!

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4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Everyone worked hard on our deal. Even when Tonya was out for a couple days the others stepped in and made sure everything was handled!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

My whole team was amazing including Ms Murphy the realtor that Beth recommended. The whole pro essay was smooth and very easy. Would recommend everyone on this team!

5 out of 5 Stars
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5 out of 5 Stars
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Veterans united team not only supported, but guided me step by step during the process of getting me into my new home. It was a wonderful experience to have a highly motivated team standing by me during the whole process!!

5 out of 5 Stars
Would Recommend
2 out of 5 Stars

Paperwork from lender was very deceitful once it was explained. Instead of having all the pluses and subtractions on one page they were scattered on different pages so it was very hard to keep track of them. The office was very hard to get ahold of unless I needed to review or sign something. And like I said earlier it was brought up to me the day before closing that I needed to bring over $4000 with me to close. None of this was explained except I was told my realtor should have done this.

Response from Veterans United

We appreciate you letting us know how you felt about the experience, Travis. It is our goal to provide consistent and personable communication to everyone we serve. We understand that there can come a time when your main point of contact may be assisting another client or away from the office. Whenever that occurs it is the perfect time for us to pull together as a team to maintain excellent service. Also, discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.

5 out of 5 Stars
Would Recommend

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