Outstanding customer service, would recommend 10 out of 10. Harry and chris are the best
Great experience and a smooth, quick closing. They exceeded my expectations!
Very quick to respond and very thorough. Easy to work with snd get ahold of
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Very efficient and the whole team walked me thru everything. They have somebody on every point in the buying a house. I can only say the buying of my house in another state went so smoothly. Thank you allPatti
The refinance process with VU was smooth and reassuring from start to finish. Tiffany and Kayla were responsive, direct, and proactive, which made the entire experience feel effortless and stress-free. Easily the best home loan process I’ve experienced.
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Only good things to say about our experience with Veterans United! The team was responsive, knowledgeable, and made the VA loan process easy to understand. Everything stayed organized, deadlines were met, and communication was excellent throughout. I knew that if i had questions they were there to answer them and things that could be a hiccup for other lenders, they were extremely knowledgeable about. They clearly know VA loans inside and out. Highly recommend to any veteran looking to buy a home.
Everyone help and communicated throughout the process
Hello Team, I would like to express my appreciation to Veterans United. My experience was simply a 10 out of 10. Being new to the area, Ms. Melissa Kunkel allowed me to focus on new job. It has been a blessing to have her and the team take care of me and my family. Thanks for answering all of my question regardless of the time. I'm thankful every time I pull into the driveway of my new home. I would recommend Veterans United to everyone.
I had a pleasurable experience with Veterans United and even after closing on the home, they said they would be there for any questions I would have. My whole team has been great even through the delays by the seller. I would recommend Veterans United to any veterans looking to use their VA loan to buy a house.
VU is Awesome!!! I felt I had constant communication by phone, text and email. Everyone was helpful , knowledgeable and friendly.
I am disappointed in Veterans United after half a dozen transactions in the last decade. Congrats on the quickest close for a botched transaction. These newbies need to understand that salespeople in The Villages are not held to the same standards as realtors. They are predatory. I do not want another veteran to end up in this situation. Highway rest stops are built with more environmental protections in place than 1978 Lockett Lane, situated along the Florida Turnpike and rattled with noise, truck, bus & vehicle emissions, etc. There are not enough trees planted to absorb any of it.
At times it was hard to get ahold of my team but other than that everything else was good.
Overall excellent mortgage company employees displaying their knowledge and expertise in financing, processing, closing loans and guiding customers step-by-step throughout the process. I have used Veterans United to purchase a newly built home and process a cash-out refinance. I highly recommend the company and Devin Cott.
Aaron truly went above and beyond to get us to close in 30 days. After countless problems with Lennar, not only did he get us approved, he cared, he listened, and most importantly, HE TOOK ACTION. He even got us additional money back at closing.Jaclyn was also amazing, efficient, and always available.
Always good service they care
I was always under the impression that buying a house would be a very stressful and difficult process. But working with VU completely changed that perspective—it was an unbelievably smooth and straightforward experience. My loan officer, Dustin Johnson, and his team were incredibly helpful, knowledgeable, and proactive throughout every step. They always kept me informed, answered all my questions promptly, and made sure I understood everything that was happening.Their professionalism and genuine care turned what could have been a nerve-wracking process into something I actually enjoyed. The only downside to closing on my house is that I won’t get to work with Dustin and his team on a daily basis anymore. I truly can’t recommend them enough to anyone looking to buy a home—they made my dream of homeownership a reality, and I’m so grateful for their support.
This was my third home buying experience and I can honestly say this was the easiest. The process was straight forward and had no surprises. The communication was 10/10 and I will definitely be recommending Veterans United to all my veteran friends and colleagues. And if need be, they would be my number 1 pick to use again.
