Everyone was so helpful helped me stay focused and on track. Im very grateful to them for that.
I loved working w VA Home Loans. The interface and process could not have been eaiser.
I would highly recommend Veterans United to any veteran or service member looking to buy a home. They put together a Dream Team that handled every detail, which made the process stress free and enabled be to close in just over 30 days. Vickie Bell was my concierge. She connected my with real estate agent Scott Jones. He negociated the best possible terms. Alberto Barba, my loan officer guided me through the process of submitting all the documents needed. Brandon Viar, the loan specialist, kept me on the straight and narrow underwriting path up to the last minute. And Shari Wooldridge helped explain the closing costs, which was really weighing on my mind throughout the process.
The team kept things moving quickly. In a month, I had the keys to my first home.
We have high praise for Veterans United. They made the process of buying our home so easy. Mike Wilson was always there to answer our questions and concerns every step of the way. The whole team we worked with were exceptional and we can’t say enough good about them!
Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Taylor, Kelly and the entire crew behind the scenes were fantastic! Very professional, knowledgeable, and always got back to me in a timely manner. We had a few setbacks, but they remained positive and optimistic.
Wonderful Experience. I never expected things to ever go this smoothly as a first time home buyer. The team that handled my closing and underwritting was amazing.
My experience with VU was horrible!
Response from Veterans United
Hi Alvin,
I’m truly sorry to hear that your experience with Veterans United felt horrible. That’s not the standard of care I want anyone to have.
I’m here to listen and would welcome a direct conversation. You can reach me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday, 9 a.m. to 5 p.m. CST, with after-hours messages returned the next business day.
Sincerely,
Claire S., Client Relations Manager
Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.
After having gone through this process with Veterans United, I wouldn't want to go through it with any other lender. Top Notch. Efficient. Professional
Working with Garet was phenomenal. He was very active and proactive, and he maintained great communication with my real estate agent. I highly recommend working with Garet and veterans united. Hands down best communication.
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The entire team was communicative, responded to every question in a timely manner, and all had great personalities to get along with and make this stressful time easy!!
Stephen and his team provided an outstanding home buying experience. This whole process can be overwhelming at times, but they were gracious and helpful every step of the way. The myvu portal provided a streamlined and organized access point for everything involved with the loan process. With a document database and personalized objectives, I had everything I needed in one place including information for setting up utilities and movers.
I am not as tech savvy as some, and they really helped me move the process along. I’m very grateful for all their patience
The process was a breeze and we were deeply supported through every aspect!
