Veterans United employees are the absolute best to deal with. Jeannette Klein and the entire staff at the Lawton, Ok office will go out of their way to ensure that you enjoy your home buying or refinancing experience. I know because I have used them now on two occasions. I will never use anyone other than Veterans United Home Loans.
Not to pleased with Home Office but am very pleased with who they have as agents. Go Beth .
Response from Veterans United
Ronald, thank you for sharing your valuable feedback. A member of our Client Advocate team is here for you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service. Thank you for your service and for choosing Veterans United.
Jeannette Klein
I can't thank her enough. I told her when we first met that i had never attempted to buy a home before and she would be the lead lady in the whole process. She took my hand and walked with me through the whole process giving me the best advice about what steps i needed to follow and when things got held up on my inexperience and lack of certain needs she was patient with me and treated me like i was the only one she was working for. Jeannette you are very, very valuable to VU and i hope 2021 is fruitful and memorable. We love you!
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Beth and team were extremely helpful in the refinance of my current home. Every question was answered quickly and I was kept up to date throughout the entire process. Everything was mostly electronic so it made it so easy to sign disclosures with a quick turnaround! I will definitely be recommending Beth to anyone looking to finance or refinance their home!!
During the process of buying this house, I believe, I dealt with everyone in the office in some way or another, they were all helpful and well informed. Buying a house is stressful for me, but that kind of cooperation within an office built confidence, and allowed me to relax and enjoy this new chapter of my life. Thanks, Jeannette
