The whole process was explained. When I had a questions it was quickly answered. With this being my first home, everything went smoothly.
The whole team, Aaron, Michelle, and all the other individuals involved were amazing in their professionalism and patience.
Everyone we worked with was very kind and professional. They took the time to help us and answered our questions thoroughly and quickly.
Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.
You guys are Awsome!!!! Your whole team does excellent work!!
I've used VU numerous times since 2014. I've also had the pleasure to work with the same VU rep Jerry Landrey every time which has been great. I plan to continue using VU in the future and definitely recommend to anyone looking to buy and/or refinance.
Mitchel, Noadiyah and Kimmy were awesome
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Experience first-hand why 353,382 homeowners give us a perfect score!
Very amazing employers who will go above and beyond for their clients!
I would recommend Veteran United Home Loan. They have a team of professionals who are willing to work with you. They go out of their way to make sure everything runs smoothly. They are a great bunch of people
Very professional, caring and considerate. I enjoyed the staff and they made the home buying process simple for my wife and I.
I won't work with anyone else.
i went into this whole house buying this with very little information on how it all worked. When i first spoke with someone from veterans united it was a great call and i thought this would be a smooth process. i was seriously wrong. this was my first time going through this and the main thing i needed was communication, and i’d only hear from my “team” once a week and it was normally about how they screwed something up and my closing was going to cost me more and be moved back farther. the only good thing about veterans united was that their manager was very helpful every time i called to complain.
Good team effort and very responsive
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
I've been working with VU for several years or more now and the process has always been smooth and easy for me.
