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Fort Sill, Oklahoma Reviews

Unedited and unfiltered reviews from Veterans and military families

1,216

Total Customer Reviews

98.4%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,216 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Janette was really helpful thru whole process and knows business she was awesome

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
2 out of 5 Stars

It seemed that conferences and vacations were more important than we the customer. Had to provide several repeeat documentation and while loan officer was absent on vacation and conferences no one worked on our loan. Closed 12 days late.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I have never met a person as knowable as Jeannette Klien. She answered all of my questions, but more importantly, she answered the phone (or called me back ASAP) whenever I called. Jeanette made calls, on my behalf to everyone in Lawton for me and on my behalf.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It was execptional because of Tonya Dawson.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

My only complaint is way too much paperwork

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I felt taken care of like Jeannette was going to tell me the best way to get thru this process. Her staff did a great when Jeannette went on vacation. They never missed a step.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Having access to sign and review forms electronically made the process so much easier and convenient

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Jeannette Klein was very tentative, professional, and helpful with my loan process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Professional, efficient and courteous staff.

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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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See all 1,216 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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