You should never refer this real estate agent Kyah to me!!!
Response from Veterans United
Hi John,
I am sorry to hear that you were unhappy with the agent referral. Our goal when connecting borrowers with a real estate professional is to help create a smoother, more supported homebuying experience. It is disappointing to hear that this was not the case for you.
I would appreciate the opportunity to better understand what happened and review your concerns. Feedback about referral partners is taken seriously, and your perspective matters.
If you are open to speaking further, please contact me directly at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and we typically respond the next business day to messages received after hours.
Sincerely,
Claire S., Client Relations Manager
I had one of the most interesting and difficult times with the process of buying a house. But the Veterans United Team knocked everything outta the park. They went above and beyond to make my dream come true.
I worked with an amazing team, Jake, Abbie and Grace worked very hard and communicated often to ensure everything was in order for us to get our home. My family and I are very satisfied. Above and beyond experience.
Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.
VU has been very responsive and helpful and I will continue working with them
Awesome concierge service from a false start to a new beginning; Veterans United was there by our side. Highly recommended.
Exceptional
I was told I would receive T-Shirts, never came. What they say is what should be done.
Can't wait to get out of the looan with this company. Payments go to another payee? Wish I would have use the VA home program. Period
Courtney Jones and Jennifer Hoffman went above expectations. They were professional and were quick to react and respond when changes came about. They made the process easy and smooth, we really appreciated them being there every step of the way.
THANKYOU for your services. I very much appreciate it
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
People hold me how long the process would take ,,,, I kept up with the to-do list and closed loan much sooner than friends and family thought possible
Professional, personal, responsive and helpful. A full team of people to assist with all phases, including move in needs. Thank you.
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Zach and my entire team at Veterans United kept in constant contact every step of the way. I couldn’t have asked for an easier buying experience.
Great, Veterans United stuck with me through a 5 year property search!
They took their time to help with the documents you have to signed. They insured that your needs were meet
Thank you so much for your determination to make my dream come true !
Mike and Natalie were great to work with. Communication was great and they made the home buying process easy and smooth.
The entire process was well communicated and easy. They got us a great interest rate in this market and we highly recommend other veterans give them a chance!
Veterans United made the home buying process as easy as possible. They have clear easy "to do" lists and documents and stay in touch with you throughout the process guiding you through it.
They helped me qualify for a home i was happy with and could afford and Jeff and his staff were very friendly, helpful, and knowledgeable.
