They were always available to answer questions and help me through the process.
As first time home buyers we knew we needed a great team to support our military move. At Veterans United, we found that team and really enjoyed working with Austin and Brenda! We would recommend them to our military network again!
Veterans United held my hand every step of the way, which is exactly what I wanted as a person who has never bought a home before. Any time something was needed from me, it popped up on my dashboard and I got an email about it. The app and website are extremely user friendly, and someone was always available to help me if I needed it.
I had an outstanding experience refinancing my home into a VA loan with Veterans United Home Loans. Katie and her team were absolutely exceptional throughout the entire process. At every stage, she was right there to explain each step clearly, answer all of my questions, and guide me with patience and professionalism. She consistently took the time to walk me through my options and suggest the best solutions for my situation, making what could have been a stressful process feel smooth and manageable. I truly felt supported from start to finish and couldn’t have asked for a better loan officer to help me through this refinance. Thank you Katie and your team! It was a pleasure. Judy
The veterans United team was on top of it. To do's appeared immediately on the app, and were acknowledged within 24 hours. If something was incomplete, they followed up. Replies to questions were prompt. This was the best experience with a mortgage lender that I have had in the past five houses I have bought.
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Joel and his team are amazing. Punctual, honest, and quick to respond. Working with VU is always a breeze!
Painless paperwork and no snail mail coordination. All online transactions and communication. Great service. Thanks Rachael and KennyMilt
Thank you so much for your determination to make my dream come true !
This is my 3rd time getting a vu loan with Todd and his team. They are awesome to work with. Time went by quickly to get to closing with little effort.v
Matt Torres and his team are the BEST!
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Moya’s and her team were able to fulfill my needs. They were professional, detailed researchers, and accurate on all aspect of the loan business. Moya’s leadership was evident in the way Hannah quickly took care of business.
I want to thank Brian for helping me again with my home refinance. I highly recommend veterans united. They are my go to home loan company. Thank you for helping us veterans.
Chris and Evan was absolutely great to work with I couldn’t have asked for better people to work with.
I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!
The personnel demonstrated an exceptional degree of diligence, procedural precision, and professional integrity in facilitating the approval and execution of my personal mortgage loan for the purchase of my new residence. Their methodical attention to financial compliance requirements, risk assessment protocols, and documentation accuracy ensured a seamless and transparent transaction process.As a result of their disciplined stewardship and client centered approach, I am afforded a profound sense of psychological and financial security. In the context of military deployment, where operational demands necessitate geographic separation from family, the assurance that my loved ones reside in a stable and structurally secure home environment significantly mitigates stress and enhances mission focus. Their professionalism has yielded not merely a financial transaction, but long-term residential stability and peace of mind.
I would love to give a 10 because the realtor, and Phil were really great. Only thing I found frustrating was Becky, she must be new or just lazy and ignorant. Other than her I feel very happy with the whole experience. Thanks Phil and Lisa.
Our loan team was phenomenal very patient and very knowledgeable when we had questions
Ryan and his team have always kept the upmost professional standards. When I informed Ryan that I would be traveling for work and I would need to close as soon as possible, he and his team got me closed within 2 weeks.
