Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
Beth and her staff were very helpful any time I had questions during the process of purchasing our new home in Lawton, OK.
If you're serious about wanting a home, Veterans United is serious about helping you get a home. My wife and I were living in our car, and two months later, we are in a house that we chose.
Veterans united made buying a home easy, fair, and overall just less stressful. Thankful
Wanted to give Nikki a shout out too, she her and her team was a wonderful team to work with. Definitely would not be in my new home if it was for them all working diligently to make a dream come true.
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Veterans United was very easy to work with, making the process a smooth one.
Beth has helped us with three houses over the years. We immediately called her when looking. Honest and responsive service from someone who knows your family means a lot.
Ms. Dawson, Jimmy Kriz, Jonathan and the rest of the team are outstanding!!! This is why we will always use Veterans United! Great people, great service!! By far the best loan officer and team we have worked with when buying a home!!!!!
Tonya, and limit were great! They treated us as we were thee most important of those they serve.
Holly and Corina were amazing throughout the whole process. I appreciate their communication and advice throughtout everything. Thank you!
Once my loan was submitted to underwriting and the closer, communication seemed to decrease and the credit overall process seemed stagnant.
Overall communication was strained. Hard to get a hold of anyone. Buying a home can be stressful and it didn’t feel like this team cared about me or the process. I felt like an inconvenience to them.
Hey Shawn,
I'm really sorry to hear that you felt overlooked during such a big moment in your life. Buying a home is stressful enough without having to chase down updates or feel like you're on your own. That’s not the experience we want for anyone, and I hate that it felt like our team wasn’t fully in your corner.
I’d like my team to learn more about what happened and see if there’s anything we can do to make it right. When you’re ready, you can reach out to us directly at 1-800-212-5200 or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m. CST, Monday through Friday—but feel free to reach out anytime that works for you.
The team that worked with me made things so easy and I’ve never felt more secure. As a first time home buyer and using my va loan I was so nervous and Tonya made this process incredibly easy and made me feel heard and comfortable the entire time!
