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We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Very easy to go through no problems
Mike (Scott AFB) was my initial contact as we planned to stay in the area of Shiloh, IL. I received my pre-approval letter within 1 day of turning in my paperwork. Then my husbands job said move to OK. Mike transferred all to Jeannette at Lawton, OK.
Very friendly, did more than what was asked of them and always available if I had any questions
The whole team at Veterans United was great! Being a first time home buyer I talked to a lot of home owners and they all said it was one of the hardest things that they ever did. Veterans United made it very easy for me and dispelled all those rumors
I understand that your company has to be thorough but there was too many same e-mails and too many same literature sent fed-ex. Let your local reps do their job. It caused too much confusion and I had to call my rep several times to ask why I got it
Very friendly and willing to help understanding the mortgage process.
Everyone is extremely knowledgeable and courteous. Every answer they gave was correct and if they didn't know they found out. Outstanding organization!
My loan officer was very helpful
This is the 5th time I have purchased a home and this experience was the best. It was worry free, hassle free, stress free. It was smooth.
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Jeannette Klein did an incredible job getting my VA Loan processed in a short time frame over Christmas and the New Year's holidays. Without her diligent and timely work we would not have been able to purchase our home.
Mrs. Jeanette Klein and her entire staff made buying my home very easy. Thank you Mrs.Jeanette Kline . I love my home!!!!!
everything was smoothly done.
My Loan Officer kept me informed and requested the proper documents to speed up the process of getting into my new home. A 9 because there were just so many documents I had to provide for the under writer, but it was all worth it.
We felt the documentation required was excessive.