Very professional staff
This is my third time using veterans United and every time it’s been a wonderful experience. Thank you again for the great work!
Overall the picture to closing was amply laid out by the team at Veterans United. At times I felt I could be doing more but my team had it already completed.
Our experience with Aaron and Veterans United home loans was so easy I could hardly believe it. He was always available or very quick to get back to me. Correspondence was quick and efficient with the whole team. He was level headed and didn't try to get me to buy the farm when I could only afford a barn. I'm thankful for the pleasure and ease of working with Veterans United.
It was great from the very beginning. As soon as I filled out my application he contacted me and answered my questions at that moment.
Brandon was awesome! It took almost two years to get this mortgage done. He always returned calls and emails immediately and seemed to always have the answers to our questions. We couldn't have done this without Brandon's help. I would, and recently have, suggested him to others. He gets a 10 out of 10 from us!
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The representative was very helpful and polite.
It has been 24 years since my husband separated from the Army and we have never before pursued using his VA loan benefit, so the process was new to us. I was hesitant to go this route simply based on the fact that we knew nothing about the process and this was our third home purchase in 21 years. We got great service from everyone at VU! And there was so much we didn't know and needed to have explained along the way. The biggest thing that stands out in my mind about our experience is how EASY everything was and how seamlessly the process was from initial loan approval to closing. We got the keys to our home yesterday (10/25) and our closing date was 11/4!
Shane is knowledgable, professional and very understanding. His team did a great job with communication throughout the entire process.
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First time buyer. Hand was held throughout the entire process and not once did they let go. Made buying a breeze and will definitely be purchasing with Veterans United again in the future.
Third home I have purchased using Mr. Pitts at Veterans United. Due to an unusual circumstance with a seller backing out of a contract with 7 days left before close of escrow, we had to find another home asap. Mr. Pitts and team worked hard and fast to close on another home before we had to vacate our old home we had already sold. Enough cannot be said about Mr. Pitts and team.
I have always been told buying a house was very nerve-wracking and a nightmare...thanks to Matt and company I didn't experience anything remotely close to that. In fact, my buying a house experience was awesome and so smooth that it made me nervous. I have no doubt it was due to the incredible job Matt did behind the scenes. THANKS EVERYONE FOR MY BEAUTIFUL HOME!!!
