Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
Thank you Veterans United for making my first home buying experience a smooth and seamless process!
This was my wife and I first time purchasing a house. Everything was made extremely easily and not stressful at all. I would highly recommend these ladies to my family and friends knowing they’d be taken care of.
Overall Beth Fletcher and her team and jimmi is is an asset for the company!
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Beth Fletcher and her team were amazing to work with. They made home buying simple and always kept us well informed throughout the process. Would highly recommend!
Everyone worked hard on our deal. Even when Tonya was out for a couple days the others stepped in and made sure everything was handled!
My whole team was amazing including Ms Murphy the realtor that Beth recommended. The whole pro essay was smooth and very easy. Would recommend everyone on this team!
Veterans united team not only supported, but guided me step by step during the process of getting me into my new home. It was a wonderful experience to have a highly motivated team standing by me during the whole process!!
Paperwork from lender was very deceitful once it was explained. Instead of having all the pluses and subtractions on one page they were scattered on different pages so it was very hard to keep track of them. The office was very hard to get ahold of unless I needed to review or sign something. And like I said earlier it was brought up to me the day before closing that I needed to bring over $4000 with me to close. None of this was explained except I was told my realtor should have done this.
We appreciate you letting us know how you felt about the experience, Travis. It is our goal to provide consistent and personable communication to everyone we serve. We understand that there can come a time when your main point of contact may be assisting another client or away from the office. Whenever that occurs it is the perfect time for us to pull together as a team to maintain excellent service. Also, discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Our Client Advocate team is available anytime during the loan process to ensure excellent customer service, and we would love the opportunity to speak with you further to learn about this experience. Please contact us to share more information.
The whole team was more than willing and able
To help their clients.i would like to commend this
Whole team. They were wholey committed to helping their clients.
Never thought I would own a home but thanks to veterans united we do. Process was easy and helped buy a home with little to no issues. Thank you to everyone at veterans united for the opportunity to buy a home for me and my family.
