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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,739 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,739 unfiltered reviews

Starting on Page 9 of 14,858. Return to Page 1

5 out of 5 Stars

I am a nuclear-biological-chemical specialist, trained at ft McClellan Alabama, spent time in panama canal zone during noriega investigations, yet to live in the usa and purchase a home, I was more terrified then any time in the jungles, yet veteran united team that worked with me were professional and very patient with me and me wife! I am grateful for each team member

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars
headshot image of Stephanie Buckridge

Loan Officer: Stephanie Buckridge

NMLS# 1035470

5 out of 5 Stars

Very attentive and helpful. Held my hand and guided me through the entire process.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars

This is the 3rd time I've used Veteran's United. They help make the process easy and understandable.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Photo submission from Donald J.

Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

These are people that gave me a chance to have a home of my own when I didn’t think I could!

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Veterans United and Harry Basnight are true professionals. We appreciated all their knowledge and help during the process. We would recommend them to any of our friends.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Give Jamie a raise!!!!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars

Number One

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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5 out of 5 Stars

Can't thank them enough!

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

You all make it stress free and simple.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Bert S. And his team are awesome. Very professional and made the process painless.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

Great! We would use veterans United again, and had a great experience. Everyone was helpful, calm, and kind. Loved the process of the to do list and one place for documents and everything to easily know where were at in the process and make sure we are all aligned. They even sent us a sweet gift for our daughter. Thank you!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars

I want to give a huge shout-out to Kara, Amber, and Lauren, The concierge Team at Veterans United for delivering an exceptional homebuying experience. As a veteran and first-time homebuyer, I expected the process to feel overwhelming, but their team made it absolutely stress-free from start to finish.They walked me through every part of the loan process, helped me secure a great realtor, and stayed in constant communication all the way through closing. They checked up on me, kept me informed, and answered every single question I had no matter how small. Their professionalism, patience, and genuine care made all the difference.This team truly goes above and beyond. I’m incredibly grateful for their help and highly recommend them to any veteran looking to buy a home!

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

It was an easy process and everyone was easy to work with. I would recommend them.

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

The entire team from Veterans United helped us make our dream come true of buying our second home!!!! They truly care for all veterans. Thank you!!!

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

Ready to see for yourself?

Experience first-hand why 354,047 homeowners give us a perfect score!

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5 out of 5 Stars

Chase Anderson is the MAN. Chase was with me every step of the way and any hiccup we had he was quick to notify me so I can get it taken care of. He was easy to speak to and brought ease of mind during what I've been told is a very stressful purchase.

headshot image of Chase Anderson

Loan Officer: Chase Anderson

NMLS# 2102835

4.5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Christopher Endicott

Loan Officer: Christopher Endicott

NMLS# 2673887

5 out of 5 Stars

The entire process was handled by an experienced, responsive, reliable, professional team who demonstrated a genuine commitment in meeting my satisfaction and needs.

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

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