Great service
Communication at the end was a mess. Nothing to do with Aaron or Mike. They were both great. Title and who came out for the closing seemed to not know anything.
Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!
Alex and the rest of the team were awesome from beginning (2021 when I worked with Scott to get my credit fixed ) to Alex and Beth helping me through to the end ! They accommodated my schedule and they made the process so smooth. I would recommend this company and these people to any and everyone .!! A+
Everyone was an absolute joy to work with! From the concierge to my agent everyone was amazing and made the process super easy!
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From the first phone call to the final closing phone call it was a great experience. No call was unanswered or unreturned. The level of professionalism was outstanding. Each team member was informative and friendly. I was initially told how the process would work and that I would have contact information for everyone involved in case we had questions. I was encouraged to call and ask anytime. The timelines were all met and in fact it was finished ahead of time. I would highly recommend using Veterans United.
Wonderful, thoughtful, mindful, and emphatic to our needs.
As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.
Veterans United provided ne with outstanding service. They were recommended to me and now i would like to recommend then to you.
Bryan and his team were excellent with helping me every step of the way. If I had any questions they were fast to respond. It was my first time buying a home and they made sure that I understood everything happening and the timeline for everything.
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Zach and the entire team at VU made this process smooth and exciting. Sharing every step and answering all of my questions.
Mary was the most wonderful. Patient courteous and understanding. She treated me like I was family
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
They was very helpful
I am hesitant on companies that “strictly help vets” because I’ve felted taken advantage of before. At no point in Time did I feel falsely lead or pressured to buy when I wasn’t ready. They gave me a call after I said I need 2-3 months to adjust to a new job/schedule before we even talked about formality’s.
