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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,167 reviews
781 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,167 unfiltered reviews

Starting on Page 9 of 14,906. Return to Page 1

5 out of 5 Stars

Nick and Jacob are PHENOMENAL!! It was a trying process due to factors out of their control and they never quit trying to find solutions for other people's incompetence!!

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

If there’s a better team I can’t believe it

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Photo submission from Donald J.

Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

The home buying experience was the easiest we have had

headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
headshot image of Kevin Ohlendorf

Loan Officer: Kevin Ohlendorf

NMLS# 2091574

5 out of 5 Stars
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

4 out of 5 Stars

The VA process is very intense. Most business days, 2 to as many as 5, response requests were received in my email. And when you believe you are in perfect shape, and received an all-clear, you receive a to-do requesting your previous months bank statement showing ALL SOURCES OF YOUR FUNDS FROM CLOSING. Would have been a keen idea to tell me to move brokerage $$$ in advance instead of jumping through panic hoops!

headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

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5 out of 5 Stars

⭐⭐⭐⭐⭐
Working with the United Veterans Loan team—especially Lance Hopper and Julie Moore—was an outstanding experience from start to finish. The entire process was handled smoothly and professionally, and every step was clearly explained along the way. Lance was incredibly proactive, responsive, and always made sure we understood exactly what was happening, which gave us complete peace of mind. Julie was equally helpful, organized, and supportive throughout the process. This was by far one of the easiest and most stress-free home loan experiences we’ve ever had. We highly recommend Lance, Julie, and the United Veterans Loan team to any veteran looking for a seamless and trustworthy home-buying experience.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

They weren’t really well and we’re very patient with me. They went over every detail and every aspect of the loan with me. They checked up on the delays on a daily basis. I could not be more satisfied.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

GREAT SERVICE! Everyone was kind and professional. Thank you for a wonderful experience!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

4 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

4 out of 5 Stars
headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

Always outstanding service.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

Ready to see for yourself?

Experience first-hand why 355,278 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

4.5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Absolutely amazing. The easiest part of the home buying process!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

The team had always been a pleasure to work with and made every step seamless. This time was no different. We are very appreciative!

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

The process was pretty straightforward and easy. Brett and Wendy and VU helped me along the way. The portal is easy to use. I would highly recommend Veterans United.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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