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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,009 reviews
609 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,009 unfiltered reviews

Starting on Page 9 of 14,934. Return to Page 1

5 out of 5 Stars

Loan depot 5th 3rd bank and Navy Federal credit union turned me down after PROMISING me a 20 year Army retired veteran a home loan and DIDN'T

headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

At every step I had a very knowledgeable in person to help me through it. Very helpful and insightful.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

Everyone on the team I had contact with was very professional, friendly and knowledgeable

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Photo submission from Donald J.

Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

4 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

Travis, our Lender team leader was fantastic from the beginning to the end. We appreciate how effortless he made the process.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Derek, Anna and team are highly effective with quick turn around times and clear communication. They made every effort to get me the lowest rate snd make the deal happen in our benefit. Thanks!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Steve, our Loan Officer was awesome. App and website are very user friendly and make it easy to do things virtually.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

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4.5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars

My team was awesome and very informative

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars

Veterans United helped me realize my dream of owning a home. Bryant William and Jordan’s efforts are absolutely remarkable and I’ll never forget this experience so if your are on the fence hop right off and see what happens when you take action with VU

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Nathan Bitner and friends over at Veterans United (VU) exemplified how top agents performs in everyone's best interest in 360 degrees of the step-by-step process. My case had some uniqueness to it so I was able to compare other lenders up against the VU standard and not many in today's world that can top the VU standard of excellence customer service. I can't think of much they could or should've done differently. The transparency was even unmatched. No stone was left unturned within this 14-day closing window from start to finish. I hope they don't go anywhere any time soon because rapport means everything to me. So, if ever I need their services again, they are who I know I can trust to process my loan with ease... Don't delay, call Nate today and they will have you squared away in less than 30-days! Thanks Team VU

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Best i have ever been treated. No question was frowned on. The entire team made me feel like I was the only one they needed to focus on.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

VU team helped me and my husband every step of the way. From building on our credit to finally closing on our dream home! They were always responsive and supportive.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

4.5 out of 5 Stars

They was patient with us and explained everything that we didn't understand.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

I really appreciate how the veteran United team was quick and efficient making the process start to finish very smooth.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

4 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

Ready to see for yourself?

Experience first-hand why 356,001 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

The whole process was made easier by the way they have it set up and the videos to explain everything. And they were there with us the whole way to help us which direction to go.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars

Veterans United Home Loans took the guessing, and much of the work from your plate. I was able to accomplish pretty everything from the comfort of my own home.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

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