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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
448,055 reviews
475 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 448,055 unfiltered reviews

Starting on Page 157 of 14,936. Return to Page 1

5 out of 5 Stars

Outstanding 👍

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars

Thank you so much for all your help. Very professional and friendly. Made the process stress free.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Alan David

Loan Officer: Alan David

NMLS# 2295753

5 out of 5 Stars
Photo submission from Robert T.

Veterans United put me in my first home, They really work to put you in a home that you deserve, And they work to get you in position to purchase that home. Thank you Veterans United. My loan officers Allen Johnning and Brittany Christian really made this process run smooth by staying in constant communication with myself and my wife, they answered questions that we had and were attentive to our concerns, Thank you Veterans United.

headshot image of Allen Johanning

Loan Officer: Allen Johanning

NMLS# 2086193

5 out of 5 Stars

Chris and his whole team are outstanding! Made the process smooth and easy!

headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

5 out of 5 Stars

I was well informed and taken care of through the whole process which felt great with this being such a life changing process.

headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

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4.5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Photo submission from Sue C.

Mike and Shawna was always quick with an answer to whatever question I had. They were very supportive, calling and walking me through the parts I didn't understand. I always felt like I was their only client.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Kris Ball and his team are always there to assist. They walk me through the process efficiently and effortlessly. They answer any questions I have promptly which helps me keep a calm piece of mind. I appreciate all they have done for us. I will definitely recommend them to all my friends and family.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars

Chris, you're the best.

headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars

The whole team at Veteran united was outstanding I thank you ALL

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Joel and his team has helped me several times and each time it has gone without incident. They are professionals and easy to work with. I highly recommend them to fellow veterans looking to either refinance or purchasing a new home! Thanks for all you do!

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

0.5 out of 5 Stars

Can’t get any response regarding my statement after refinancing. My $6k buydown has disappeared.

Response from Veterans United

Hi Troy,
I’m really sorry to hear you haven’t been able to get clarity on your statement and that your buydown funds don’t appear as expected. I can understand how concerning and frustrating that must feel. That’s definitely something we want to look into right away.

Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so we can review your file and make sure everything is accounted for correctly. Our Client Advocate team is available Monday through Friday, 9 a.m. to 5 p.m. Central Time.

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Photo submission from Victor M.

I just want to thank Aimee Hall and Jaclyn Dwyer for helping make this a realization. Aimee was a God sent, going beyond the call and filling the duo role of Loan Officer and Real Estate Agent. Thank You from the bottom of my heart. Open up the purse string and show your employees how YOU appreciate how they take care of your customers by...GIVING THEM A RAISE!!!! LOL...They were awesome.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Veterans United has lived up to their reputation every time we have dealt with them. They put the veteran first and do everything they can to make it an easy, painless process.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

The entire Veterans United team made my home buying experience smooth and trouble free. I wish I did not waste my time on any other mortgage companies.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

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