The people I have worked with veterans United have been just absolutely wonderful they have taken care of every concern big or small I would highly recommend them to handle anyone's home loan.
The experience was awesome! Sam and her team were very responsive to any inquiries and ensured that my first home purchase went as planned.
Very fast and friendly. Andrew answered all my questions and was always available when I needed him. This is my second time usung veterans united.
Corey and his team, that was involved, absolutely rocked!!! Extremely helpful, kept me informed of what was going on, and Corey even reached out, when things got alittle "interesting ", and calmed me down.I would definitely recommend them, and this company!!
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Everything was SO easy. Communication was fantastic.
I would absolutely recommend working with veterans united!
I recently purchased my first home through Veterans United, and I can’t say enough great things about my experience! My loan officer, Jake Hanson, made the entire process incredibly smooth and stress-free. From start to finish, he was professional, responsive, and always willing to answer my questions—no matter how small.Thanks to Jake’s efficiency and clear communication, I was able to close on my home in less than a month after applying! As a first-time homebuyer, that kind of speed and support meant the world to me. He truly went above and beyond to make sure everything went perfectly.I highly recommend Veterans United and especially Jake Hanson to any veteran or first-time homebuyer looking for a lender who truly cares and delivers outstanding results.
Veterans United Home Loans is the best company for Veterans!! Billy and Melissa made my 1st home buying experience very stress free. I know they are genuine and care about veterans! I would recommend them to anyone who is looking for a home loan! I will only go through Veterans United for all my future home loans!
Great. Smooth experience
I had a very problematic experience with Veterans United. In once case, the loan coordinator shared the results of the home appraisal with the sellers realtor AFTER the contract had been terminated and without consultation of us, the buyers. At closing, VU struggled with compiling the closing paperwork to support closing with our family trust as the deeded owners of the property and closing was delayed because of this and subsequently we had to redo the paperwork because they changed the requirement for how the paperwork was to be signed. At one point, the person compiling the closing paperwork stated they had never done paperwork to close with a trust.
Response from Veterans United
Hi Lionel,
I’m really sorry to hear about the challenges you faced during your loan process. What you described with the appraisal information and the closing paperwork sounds incredibly frustrating, especially after all the time and effort that goes into buying a home. That’s not the experience we want for any of our borrowers.
My team would love the opportunity to review your loan file in detail and see where things may have gone wrong. If you’re open to a quick conversation, you can reach us at 1-800-212-5200 or by email at ClientAdvocate@vu.com. Our Client Advocate team is available Monday through Friday, 9 a.m. to 5 p.m. Central Time, and we’re happy to help however we can.
I would highly recommend veterans united. The process was seamless and my representative Amanda was outstanding.
As a first-time home owner, I was a bit nervous. But Chris and his team made the home buying experience a little less frightening. Everyone on the team was very helpfull.
From my first phone call to them I felt so connected, as if I was their only applicant. They were always there to answer my calls/texts/emails whenever I needed them... even on their days off! I am still amazed at how smooth they made everything... now I just need them to come unpack for me and I’ll be set! Lol
I can’t say enough great things,They were absolutely outstanding from start to finish. The entire team was professional, patient, and incredibly helpful throughout the process. They took the time to answer every question, explain each step clearly, and made what could have been a stressful experience completely smooth and easy. I truly felt supported and informed every step of the way. I highly recommend them to anyone looking for a mortgage company that genuinely cares about their clients and goes above and beyond!
It’s been an absolutely great experience working with Veterans United, and I would recommend it to any veteran looking to purchase a home. They are detail-oriented, guide you thoroughly through the process, and stay connected even after the home-buying process for any follow-up questions.
