The team made being a first time home buyer very easy and informative.
The VU team was a delight to work with. Max was knowledgeable and replied quickly to our questions. Emily was kind and caring, she asked personalized questions and got us the information we needed. Deena was totally on top of paperwork and ensuring we knew what to expect.
If you are looking for the EPITOME of amazing customer service, look no further than Matt and his team. As first time homebuyers, we had no idea what we were doing, how the lending process worked, what terms meant etc. Matt spearheaded the process for us, he took the time (a lot of it) to answer any and all questions we had (a lot of them). Matt and his team had an impeccable response time like I’ve never received from a customer service team before. They were available via text, email and by phone. We truly can’t thank Veteran’s United enough for their assistance in our home purchase. They truly made it EASY and stress FREE.
First time interacting with Veterans United. It was a smooth transition. I will absolutely recommend.
Stephen and his team provided an outstanding home buying experience. This whole process can be overwhelming at times, but they were gracious and helpful every step of the way. The myvu portal provided a streamlined and organized access point for everything involved with the loan process. With a document database and personalized objectives, I had everything I needed in one place including information for setting up utilities and movers.
Rich has made both home loan/refinance processes an absolute breeze. He and his team are my go to. I had multiple agencies reach out trying to get me to refinance through them, but I went with VU strictly for how smooth Rich made the initial process when I bought my home.
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Easy access to upload any and all documents, fast responses and processing, top notch communication. Easiest home buying experience I have ever had (7th house)
I would 100% recommend Veterans United , they are outstanding at there job and service they provide , I am very happy and satisfied.
Working with Travis W and Amy W was a breeze. They were both very accommodating and timely. Thank you for making the process easy and enjoyable!
My loan team was absolutely great!! They even sent me housewarming gifts with my name on them.
Pleased, Tks.
Rosario I Torres Febles
Smooth process
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Experience first-hand why 355,648 homeowners give us a perfect score!
Closing agent at title company said it was the most organized paperwork she had seen in a long time.
Kyle Bakker, along with the entire Veterans United team who assisted me throughout my refinance journey, were absolutely incredible to work with. I would highly recommend them to anyone seeking the services VU provides. This was my second time working with Kyle and his team, and once again I came away extremely impressed with their attention to detail, excellent communication, and consistent support throughout the entire home-buying experience. Truly top-notch service, & will be returning back!
All was well until time of disclosures and communication with title office. Mistakes were made and we almost didn't close on the new home....
This whole process was easy and stress free. I always felt like I was in good hands and didn’t have to worry about anything. I was supported throughout the whole process And any time I had a concern, I knew I could just call or text and get an answer quickly even on the weekend I wanted to put the offer in on my house.
I had a great experience with Veterans United! This was my first home buying experience so I was extremely nervous and stressed but the kept me as relaxed as possible and it moved swiftly! I closed ahead of schedule even with a few minor speed bumps along the way!
Veterans United did a fantastic job. We did have some road box but veterans United sell right through it.
