They were true, honest attentive to every detail to make buying a home as smooth as could be.
Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.
As a first time home buyer many things can be confusing but Veterans United was there with every step of the way guiding our family through the process. Their platform made it easy to submit documents with a to do checklist so nothing would get missed!
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Easy process, my loan officer made everything smooth. Glad I went with VU for my first home purchase.
It was a challenge going thru the loan process with Veterans United. But, well worth the experience. The loan officers ( Kimberly and Amber) assigned to me made a complicated process seem like a walk in the park. LOL! There was tons of paperwork to docu-sign and a mountain of documents needed to prove who I was and inspections on my future home to assure the homes' safety and worth. In the end, I was approved for my dream home with an awesome 3.5% interest rate. Their assistance didn't end there. They made sure my dream home would not make me house-poor by keeping my debt-to-income ratio in line. I had to be debt-free (including credit cards) to make the numbers even out.
Flexible for my needs.
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Scott and Melissa went above and beyond. They made the process of buying our first home so easy and so smooth. Definitely will recommend them to any of my friends and family.
The whole process efficient and everyone that was involved was very helpful!
Home buying can be an exciting but stressful time. In our case, we were selling our current home which made it even a bit more of a challenge. But, Tyler and the team at Veterans United really made it as smooth and hassle free as possible. The home buying platform is easy to use and makes document sharing seamless. Would absolutely recommend!
Couldn't have asked for a smoother first-time home buying experience!
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
Tom and his team did an amazing job!
Kollin, Derick and Josh were extremely helpful. It was a very pleasant experience during a time that was so stressful. I always had questions but Kollin and Derrik were happy to answer them and ease my worries! They never made me feel bad for asking questions and even if they were questions I may have asked several times they still answered them without making me feel bad about it. I feel like a friendship was formed with this team!
